How did your order go?
Responses sent under enquete-commande-detail, then under “enquete-commande-detail--q2” and so on for the following questions (4 questions, conditional logic). A proportion metric on this name measures the response rate.
Measurement survey: asked identically in every branch, including the original, so it can be compared across variants.
A · Original640 out of 785 finished: 81.5% (between 78.7% and 84.1%)
B · Shipping bar662 out of 788 finished: 84.0% (between 81.3% and 86.4%)
Each question after the first is only asked to respondents whose answers lead to it, so its response rate and shares are read among them. Those who close the survey partway count where they stopped.
Question 1How did your order go?
AOriginal785 answers out of 30,650 exposed visitors: 2.6% (between 2.4% and 2.7%)
BShipping bar788 answers out of 30,590 exposed visitors: 2.6% (between 2.4% and 2.8%)
Question 2What convinced you to order from us?
AOriginal555 answers out of 638 respondents who were asked: 87.0% (between 84.2% and 89.4%)
BShipping bar605 answers out of 683 respondents who were asked: 88.6% (between 86.0% and 90.8%)
Question 3What went wrong?
AOriginal124 answers out of 147 respondents who were asked: 84.4% (between 77.6% and 89.3%)
BShipping bar84 answers out of 105 respondents who were asked: 80.0% (between 71.4% and 86.5%)
Question 4Tell us more, if you don’t mind.
AOriginal85 answers out of 124 respondents who were asked: 68.5% (between 59.9% and 76.1%)
BShipping bar57 answers out of 84 respondents who were asked: 67.9% (between 57.3% and 76.9%)